Smartsourcing
Smartsourcing
Outsourced processes that extend your enterprise, delivered by teams in the US, India and Central America.
Exterprise Outsourced Process
We take on the processes that keep a business running, from county records and data capture to round-the-clock contact centers.
A technology platform built for faster implementation and advanced customization sits behind every engagement, so each process is shaped around how you already work.
Services
Contact Center
Level 1 and Level 2 support, staffed around the clock from onshore, offshore and near-shore teams.
Records Processing
Technical services for records digitization, indexing, search and retrieval.
Digital Branding & Marketing
Websites, apps, marketing and stories that bring your brand to life.
Frequently Asked Questions
What is smartsourcing?
Smartsourcing is Exterprise's approach to business process outsourcing: onshore, offshore and near-shore teams backed by a technology platform, taking on processes such as contact center support, records and county records processing and data capture.
Where are Exterprise's outsourcing teams?
Exterprise is headquartered in Dallas, Texas, with delivery centers in Chennai and Coimbatore, India, and San Pedro Sula, Honduras: four delivery centers on three continents, running 24x7.
How accurate and reliable is the work?
Exterprise holds a 99.99% adherence rate to SLAs and reaches 99.995% data accuracy in county records and data capture work.
Is outsourced work secure and compliant?
Yes. Exterprise operates under SOC 2 Type II, ISO 27001 and HIPAA, with control activities validated every year by an independent Certified Public Accountant.
Let's Talk!
Talk to a consultant about the processes you want to extend.