ITSM & ITIL Advisory
- Assess your existing implementation or design one from scratch
- With a clear roadmap for where Predictive Intelligence and Now Assist add the most value
What We Do
Enterprise service management, AI Agents, and Now Assist. Designed, deployed, and governed by a ServiceNow Premier Partner for Consulting & Implementation.
Outsourced processes that extend your enterprise, delivered by teams in the US, India and Central America.
Records Processing
Contact Center
AI built around how your business works, plus enterprise platforms and custom technical work.
Websites, apps, marketing, and stories that bring your brand to life.
Our Solutions
Exterprise products, each with its own website.
Let's Talk!
Talk to a ServiceNow architect about AI Agents, Now Assist, or your next implementation.
Send a Message contact@exterprise.uswith Predictive Intelligence and Now Assist built into your ITSM solution.
Our ServiceNow team implements, integrates and extends your platform so the whole company runs on one ITSM setup. Predictive Intelligence sorts and routes incoming incidents by category, priority and assignment group, and Now Assist summarizes cases and drafts resolution notes right inside Agent Workspace.
Our business and technical consultants have implemented ServiceNow across many industries, and we hold Now Assist for ITSM (Pro Plus Suite) certification. We set up Virtual Agent and Now Assist summaries around your own categories and the way your team resolves issues.
Deploy ITSM alongside Now Assist for ITSM and Predictive Intelligence classification, configured to your case types, categories, and resolution patterns.
Certified ServiceNow developers, administrators, and consultants available at cost-effective onshore, nearshore, or offshore rates.
Exterprise deploys ServiceNow IT Service Management together with Now Assist for ITSM and Predictive Intelligence, configured to your case types, categories and resolution patterns, so incidents are routed automatically and Now Assist summarizes cases and drafts resolution notes.
Yes. Exterprise holds Now Assist for ITSM (Pro Plus Suite) certification, with nine certified staff, and is a ServiceNow Premier Partner for Consulting & Implementation.
Yes. Our ITSM and ITIL advisory assesses your existing implementation, or designs one from scratch, with a clear roadmap for where Predictive Intelligence and Now Assist add the most value.
Yes. Exterprise provides L1 to L4 managed support with 24x7 monitoring, using AI Search and Now Assist triage to reduce time to resolution.
Talk to a ServiceNow architect about your IT Service Management initiative.