Every Inquiry, One System
- HR Case and Knowledge Management standardizes how employee inquiries and requests get logged, routed, and resolved
- With Now Assist drafting resolution notes and surfacing knowledge articles automatically
What We Do
Enterprise service management, AI Agents, and Now Assist. Designed, deployed, and governed by a ServiceNow Premier Partner for Consulting & Implementation.
Outsourced processes that extend your enterprise, delivered by teams in the US, India and Central America.
Records Processing
Contact Center
AI built around how your business works, plus enterprise platforms and custom technical work.
Websites, apps, marketing, and stories that bring your brand to life.
Our Solutions
Exterprise products, each with its own website.
Let's Talk!
Talk to a ServiceNow architect about AI Agents, Now Assist, or your next implementation.
Send a Message contact@exterprise.usImprove employee experience and productivity with Now Assist and AI Agents, and expedite employee onboarding and requests.
Exterprise has configured and implemented ServiceNow HR Service Delivery (HRSD) for many clients, and we hold Now Assist for HR Service Delivery (Pro Plus Suite) certification. People expect HR help that knows their situation from their first day to their last, and hybrid work makes that harder to deliver.
A recent IDC report suggests agile organizations retain employees at a 34% higher rate than competitors, helping them meet the demand for skills in the current war for talent.
With ServiceNow HRSD, Now Assist summarizes cases and drafts resolution notes, and HR Virtual Agent lets employees handle routine HR requests themselves at any hour, starting with onboarding on day one. Workplace Service Delivery keeps day-to-day work running smoothly.
Our HRSD consultants design and deliver HR solutions that scale, and we regularly connect ServiceNow HR with outside systems like Workday and ADP.
now with Now Assist for HRSD, certified
Employee Center, with Manager Hub for people leaders
HR Case and Knowledge Management
Lifecycle Events, via the Enterprise Onboarding and Transitions app
HR Virtual Agent plus Now Assist case summarization
Employee Center's mobile experience
Most of the work happens in three applications behind the portal. We set them up around your HR processes.
Don't wait until tomorrow. Talk to one of our consultants today about HR Service Delivery.