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What We Do

Smartsourcing Overview

Outsourced processes that extend your enterprise, delivered by teams in the US, India and Central America.

ServiceNow Premier Partner

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Talk to a ServiceNow architect about AI Agents, Now Assist, or your next implementation.

Send a Message contact@exterprise.us

ServiceNow for Nonprofits

Enabling nonprofits to embrace digital transformation using ServiceNow.

6Quick-start programs
6–7 wksTo go-live
PremierServiceNow Partner
2 monthsSupport after go-live

Digital Experiences for a Noble Cause

Nonprofits exist to create a positive impact on health, society and the environment. Smooth digital experiences for employees and the communities they serve, and well-managed enterprise assets, give them an edge.

Limited resources, technical expertise and budgets often stand in the way. We use the ServiceNow low-code platform to offer quick-start implementation programs built for nonprofits.

Nonprofit Solutions

With the ServiceNow low-code platform, Exterprise built quick-start implementation programs for nonprofits to streamline processes, improve service delivery and give employees and the communities they serve a better experience.

ITSMnp

IT Service Management (ITSM)

Better serve employees, automate core service processes and resolve IT issues faster.

CSMnp

Customer Service Management (CSM)

Engage easily with the people you serve, monitor for issues and create cases automatically.

FSMnp

Field Service Management (FSM)

Manage field-based work efficiently and safely, from scheduling to completion.

ITOMnp

IT Operations Management (ITOM)

Increase visibility to predict issues, automate resolutions and connect your data.

HRSDnp

HR Service Delivery (HRSD)

Manage HR work efficiently and give staff one place to get help, from onboarding on.

NOWnp

Now Platform

Automate and connect work across your organization with generative AI and Now Intelligence.

Every Quick Start Includes

You know the timeline and the budget before you begin. Integrations, data migration, ServiceNow licensing and other customizations can change both, and we scope those with you up front.

  • Six to seven weeks of consulting, implementation, testing and go-live
  • A fixed scope and budget, with flexible payment terms
  • Two months of support after go-live, up to 20 hours a month
  • Virtual training sessions for your team
  • A dedicated nonprofit hourly rate for anything beyond the program
  • Now Assist and generative AI where the program includes them

Frequently Asked Questions

What ServiceNow programs does Exterprise offer nonprofits?

Exterprise offers six ServiceNow quick-start programs built for nonprofits: IT Service Management, Customer Service Management, Field Service Management, IT Operations Management, HR Service Delivery and the Now Platform. Each one has a demo video and a brochure on this page.

How long does a nonprofit quick start take?

Six to seven weeks of consulting, implementation, testing and go-live. Integrations, data migration, ServiceNow licensing and other customizations can change the timeline, and we scope those with you up front.

What support do nonprofits get after go-live?

Every quick start includes two months of support after go-live, for up to 20 hours a month, plus virtual training sessions for your team and a dedicated nonprofit hourly rate for work beyond the program.

Can nonprofits pay over time?

Yes. Each quick start has a fixed scope and budget with flexible payment terms, so you know the cost before you begin.

Let's Talk!

Talk to a ServiceNow architect about a nonprofit quick start.