24x7 Round-the-Clock Processing
Multi-shift operations deliver service around the clock to help you meet your SLAs.
2015Founded in Dallas, TX
500+Professionals, globally
3Continents
99.99%Adherence to SLAs
Extend Your Enterprise, With Exterprise
Exterprise was founded in 2015 by Prabhu [PK] Karunakaran with one goal: help US-based organizations run more efficiently and cost-effectively by extending their operations and service delivery to teams in India and Central America.
That idea, extending your enterprise, gave us our name and our tagline. We opened our main offshore delivery center in Chennai, India, with a small team, and have grown to over 500 professionals, globally.
Today we combine offshore and near-shore delivery with ServiceNow, enterprise and technical expertise, always designed to reduce cost, increase efficiency and stay compliant.
Accuracy & Efficiency
Built on new ways of doing business.
99.99% Adherence to SLAs
A business model built to maximize efficiency and accuracy.
FTE / Hourly / Per Unit
Flexible pricing, including FTE-based, hourly, fixed project fee and per-unit transactional, so budgets are transparent.
Global Delivery
Headquartered in Dallas, with delivery centers in India and Central America.
Dallas, TX
United States
Headquarters
Chennai
India
Main offshore delivery center
Coimbatore
India
Offshore delivery center
San Pedro Sula
Honduras
Nearshore delivery center
Enabling Customer Trust
Certifications and compliance, verified every year by an independent Certified Public Accountant.
Industries We Serve
Our Team
![Prabhu [PK] Karunakaran](assets/team-pk-cut.webp)
![Ejoumale [Ejo] Bhaktavatchalam](assets/team-ejo-cut.webp)
Ejoumale [Ejo] Bhaktavatchalam
Managing Director, India
Leads the Indian operations and oversees legal and financial transactions, with more than 25 years in business and general management.
Reena Prabhu
Chief Administrative Officer
Leads administration, including Human Resources, Facilities Management and Regulatory Compliance, and supports budget planning.
V2E: Virtual Employee Empowerment
When the pandemic moved work home, we built the V2E program to keep client services running continuously while keeping our teams safe.
Secure Work From Home Infrastructure
Every employee works from home on top-tier software and hardware.
Remote Work Product Management
Technology monitors productivity, efficiency and adherence to security policies.
Potentially Infinite Scalability
The model lets us expand without building physical space.
24/7 Operations
A 24-hour turnaround on all work, with operations across three continents.
Industry Specific, Professional Workforce
Experience in government, oil and gas, insurance, retail and more.
Flexibility
Flexible engagement models: FTE, hourly and transactional (pay-as-you-go) pricing.
What We Do
ServiceNow
Enterprise service management, AI Agents and Now Assist from a ServiceNow Premier Partner.
Smartsourcing
Outsourced processes that extend your enterprise, delivered by teams in the US, India and Central America.
Enterprise Solutions
Custom or off-the-shelf solutions, from implementation and migration to upgrades and ongoing support.
Technical
Custom technical work: we design it, build it, deploy it and look after it.
Custom AI Solutions
AI solutions designed around your business needs.
Digital Branding & Marketing
Websites, apps, marketing and stories that bring your brand to life.
Create Opportunities Together!
Built Around Your Success Factors
We start by understanding your critical success factors, then build the delivery strategy around them.
Let's Talk!
Don’t wait until tomorrow. Talk to one of our consultants today to start extending your enterprise.